Kia Ora Koutou Katoa

I am aware many of you will have completed this already but you may have new people who haven’t, I have had a conversation with facilitator Sarah Gribben (contact details below), as far as I am aware they haven’t run any of these up here post this event. It would be really good to get this out to the areas most affected as at the moment the course can be funded through the Red Cross funding as below. Groups can book directly with Sarah or using the form below, if there are individuals come back to me and we’ll see if we can get a group/room etc sorted.

Thank you for your enquiry about New Zealand Red Cross (NZRC)  Psychosocial support/ courses. I hope the information below will provide you with the information you need.

NB: If the course is in areas affected by the Floods or Cyclone and is for people working with affected people or communities affected themselves then costs could be covered by the New Zealand Red Cross Disaster Fund. 

7hr PFA course:  (see attached leaflet) 

NZRC Psychological First Aid (PFA) provides training using best practice in PFA based on international PFA resources and publications. It offers knowledge and tools for anyone who is supporting someone in distress following any event, including a natural disaster.

This course is suitable for responders and anyone providing support to others.

On completion of this course participants will receive a certificate of attendance

Learning Outcomes:

  1. Understand PFA:

What PFA is and what it is not

Become familiar with distress reactions

  1. Have tools to be able to provide PFA using

The Five Elements


  1. Have practiced providing PFA

Group size limited to 20 participants

3hr PFA in Disaster workshop. 

This course is suitable for responders and anyone providing support to others affected by the floods or cyclone

This is a condensed version of the 7hr course. Learning outcomes 1 and 2 are included but there is insufficient time for group activities or for participants to practice the tools learnt.

Please note – No certificate is issued after this course.

Group size limited to maximum of 24 participants

3hr Recovery Matters course: 

This course is suitable for communities or people not providing direct psychosocial support to others

Learning outcomes:

  1. Understand the impacts on people after an event – distress responses
  2. Be aware of responses in recovery
  3. Learn about Dr Rob Gordon’s “Four processes of recovery”
  4. Be reminded of how to look after yourselves

Please note – No certificate is issued after this course. Group size limited to maximum of 24 participants

If you are interested and would like to book a course, please be aware that there is a huge demand at present.

Please provide the details below and we will contact you as soon as we are able.

Type of Course: 

7hr PFA

3hr PFA

Recovery Matters

Total number of participants    
Organisation name    
Training venue   
Contact person    
Telephone number   

If you wish to talk the options through, or book a training course please call Sarah Gribbin, Psychosocial Advisor on 0275752075 or email

Mauri Ora

Te Ami Henare-Toka

Ngati Whatua

CitC Regional Support Hub Coordinator / Corporate Risk and Emergency Management

Professional Lead Social Work / STAH Directorate Te Tai Tokerau / Northern Region

waea pūkoro: +64 21 431 383 | īmēra:

Psychological First Aid (PFA)